FREE SHIPPING

We are glad to bring our customers great value and service. This is why we offer free shipping from our global warehouses by ePacket or EMS and in USA by USPS.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you. Please note that, we do not deliver to PO Boxes, military and restricted areas, all naval ports and Jurong Island.

SHIPPING TIME

Shipping time varies by location and from current high demand on specific products. These are our current estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 8-25 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
Max delivery time – 30 business days.

*This doesn’t include our processing time of: 2-5 business days for In-stock orders and 5-7 business days for high demand orders.

ORDER STATUS

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2-5 business days upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. [DUE TO CURRENT HIGH DEMAND, PROCESSING TIMES MAY BE INCREASED]. An email confirmation will be sent to you for all orders once received.

TRACKING INFORMATION

You will receive an email confirmation with the tracking number once your order is dispatched, but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

However, rest assured that your order is safely on its way and you may track its status here.

INCOMPLETE ADDRESS 

If an error such as an incomplete address is made during the input of your order in the checkout process, The Minimal One has the right to charge a fee of $4.00 for all US orders and $10.00 for all International orders in the circumstance of a parcel requiring to be re-shipped.

CUSTOMS

Although standard shipping is free, you may be subject to, but not limited to VAT, import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs once the package reaches the destination country. We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

 

If you have any other questions, please contact us and we will do our best to help you out.